Privacy Policy
Last Updated: October 2026
Costa Rica Relocation Group ("we", "us", or "our") operates `costaricarelocationgroup.com`. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, submit relocation inquiries, or utilize our interactive quote calculator.
1. Information We Collect
We collect information you provide directly to us when filling out our quote calculator, contact forms, or communicating via WhatsApp, including: name, email address, telephone/WhatsApp number, origin country/city, target destination in Costa Rica, move timeframe, and inventory descriptions.
2. How We Use Your Information
Your information is used exclusively to: calculate freight quotes, assess customs duty exemption eligibility, coordinate with licensed legal partners and customs brokers, and communicate relocation updates to you. We do not sell or rent your personal data to advertisers.
3. Data Security
We implement industry-standard encryption protocols (HTTPS/TLS) to secure all information transmitted across our web platform.
4. Form Processing Provider
Website contact and relocation-planning submissions are processed by Zoho Forms and sent to our business email account. Do not submit passwords, payment-card data, or other highly sensitive information through these forms.
5. Contact Us
If you have any questions regarding your data, contact us at [email protected].